Honesty & Fairness We are truthful with Co-workers, customers, and subs. We are consistent with each other in decision making. We give an honest day's work for an honest day's pay. Teamwork & Cooperativeness We are welcomed and encouraged to be creative with ideas We help each other. We show respect and appreciation for other's contributions. We share information with each other. We treat people with respect in all communications. Dedication to customers needs We go above and beyond the customer's expectations. We create customer delight by doing whatever it takes. We listen to our customers. We keep customers informed on our progress. We check our work and fix our mistakes quickly. Meeting our commitments We do what we say we will do. We show up to appointments on time. We are prepared. We return phone calls. We set and meet expectations for work start and completion. We teach our core values to new employees.