All state tree care is making your yard beautiful at one state at a time we try our best to please our customers but out of approx close to a thousand customers a year we simply cannot satisfy everyone we do work for but I always try and follow up when we have some down time more likely in the winter months we try and resolve these problems so at the end of the day we just trying to feed our families and I appreciate everyone's business and will go out of our way to please our customers just some you just cannot be done so thanks an have a blessed day