Description
Do you need help with Landscaping,Tree Service? If so, look no further than our team at Atkins Tree Care. As the premier aquatic management company in Tulsa, Oklahoma, we’re proud to offer customers personalized, effective services, including Landscaping Light,Tree Removal Service. Our expert contractors are highly experienced and knowledgeable in construction, maintenance, and repair services, so don’t wait to get in touch with us about your needs.
Andrew
March 23, 2021 at 3:16 amI recently had tree service by Atkins and was less than impressed. It started when I called to get an estimate on some tree pruning/ cutting. The estimator was a no show the day we scheduled and I received no phone call to explain. After a week and a half I called them and rescheduled the estimate. That was my first mistake. We agreed on a price and set up a date to get the work done. As soon as the workers arrived they immediately started scouting out my back yard/porch. They found a power outlet and plugged in their microwave and made themselves comfortable on my back patio set, leaving food behind after finishing. After 45 minutes of eating they started on the tree trimming. As a side note both trees that needed trimming were in the front yard, not in my back yard. No issues there. When they were finished a member of the crew went to the back yard to presumably urinate on the back of the house before leaving.
After calling the office and asking to talk with the owner, who I was told was busy and would call me back. I let Cody know what hapened and asked for a call back from the owner with an explanation of how they were going to fix this and make it right. I got a call a few hours later from Cody who said they apologize, but whats done is done and they could take $50.00 off the bill if I wanted. She also said I dont blame you if you dont want to use us anymore. At this point, I’m astounded at the lack of customer service as it is more than a simple discount at this point. I couldn’t even get the owner to call me back and talk, that tells you something about the pride he has in his work and business.