I have used this company for one year. I signed a contract for the 2021 season. I have a business meeting at my property and needed spring cleanup I called the company and Ashley told me that they owner Tim would not be back for a whole week. My meeting at property was Thursday of the following week she said he would come by on Monday. On Monday I called to confirm and she said he would not be there till the middle of the week. I utilized my neighbors company to do the spring cleanup as I was crunched for time especially since I delayed the work while he was out of town. When I called to schedule a time for the lawn service they dropped me as a client because I utilize someone else-so beware